PIN-IT PRIVACY POLICY

This privacy policy applies to all users of our sites and services and covers what information we collect and why we collect it, how we use the information we collect, and the choices you have to access and update that information. Please familiarize yourself with our practices and let us know if you have any questions. By using our sites and services, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this privacy policy. Each time you use our sites and services, the current version of this privacy policy will apply. If you do not agree to this privacy policy, please do not use our sites or services.

WHAT PERSONAL INFORMATION DO WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use Pin-iT. How Google uses your Personal Information.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You Can Follow the links below to opt out of external targeted advertising:

• Facebook
• Google

YOUR RIGHTS

While we may automatically use some cookies that are strictly necessary to provide the services you request or enable communications, we request your consent for all other cookies used. If you want to remove existing non-essential cookies from your device, you may do so by selecting the options in the cookie banner.   You may also refuse to accept cookies by changing your browser settings.

**** Please note that deleting and blocking cookies will have an impact on your user experience as parts of the Website may not function properly or be accessible.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us at sales@pinitcard.com

Terms of Use and Sale

By using our website, products, or services in any manner, you agree to be bound by these Terms of Use and Sale (“Terms”). Please read them carefully. If you do not agree, you may not use this website or purchase products from us. By placing an order, you acknowledge that you have read, understood, and agreed in full to the Terms outlined below.

1. Eligibility to Purchase

• To place an order on www.pinitcard.com, you must be at least 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
• Minors aged 16–17 may use the website only under the direct supervision of a parent or legal guardian who owns the account and assumes responsibility for all activity.
• By placing an order, you confirm that all information you provide is true and accurate and that you are an authorized user of the payment method used.

2. Orders and Contract Formation

• All orders are subject to product availability and confirmation of price.
• Upon placing an order, you will receive an acknowledgment email confirming receipt. This does not constitute acceptance.
• A binding contract is formed when we send you a confirmation email that your order has shipped. Only those goods listed in the shipping confirmation will be included in the contract.
• We reserve the right to refuse any order at our discretion.

3. Pricing and Availability

• We strive to ensure all product descriptions, quantities, and prices are accurate. If errors occur, we will notify you and give you the option to reconfirm or cancel your order.
• If we cannot reach you, the order will be cancelled. If cancelled before shipment, you will receive a full refund.
• Shipping costs are clearly displayed at checkout and included in the “Total Cost” shown on the cart page.
• Prices are subject to change due to exchange rate fluctuations or other factors.

4. Payment

• Payments are processed securely through third-party providers such as Stripe. By purchasing, you agree to Stripe’s terms and conditions.
• Your financial information is not stored on our servers.

5. Shipping and Delivery

• Shipping times may vary depending on availability and carrier performance.
• We are not responsible for delays caused by postal carriers, customs, or force majeure events.
• Risk of loss transfers to you upon delivery of the order to the carrier.

6. Insignia, Ribbons, and Images Disclaimer

6.1 Military-Style Insignia and Ribbons
Products offered on this website that depict U.S. military insignia, ranks, or ribbons are crafted in the style of the originals and are designed for commemorative, display, and personal recognition purposes. Certain items may not be classified as official use items and do not imply any endorsement.

6.2 Police, Fire, and Emergency Services Insignia and Ribbons
Products offered on this website that depict police, fire, or emergency services insignia, ranks, or ribbons are designed in the style of the originals and may be used for display, recognition, and personal purposes. These items are not classified as official use items and do not imply any endorsement by a specific department or agency.

6.3 Use of Military-Related Images
Most military-related images on this website are sourced from the public domain in the United States. Many of these materials originate from United States Armed Forces badges, awards, decorations, or logos. As works of the U.S. federal government, these images are in the public domain in the United States.

6.4 Pin-iT Military Uniform Tools Ribbon Catalogue
The Pin-iT catalogue of military ribbons, including traditional slide-on ribbons, thin ribbons, and Magnetic Thin Ribbons, is designed to meet U.S. military uniform regulations for spacing, alignment, and order of precedence. While our products are crafted to align with these standards, the Department of Defense (DoD) does not officially approve or endorse specific companies, brands, or products.

It remains the responsibility of individual service members to ensure compliance with their branch’s uniform regulations. For specific uniform guidance, we recommend consulting your branch’s regulations or chain of command.

6.5 Copyright and Trademarks
All other product images, trademarks, and logos remain the property of their respective owners. References are for descriptive purposes only and do not imply endorsement.

7. Safety Notices

7.1 High-Powered Magnets
Some products, including but not limited to ribbon bars, contain high-powered rare-earth magnets (neodymium). These magnets are significantly stronger than ordinary refrigerator magnets.

• Not intended for children under 18 years of age.
• Keep away from small children; ingestion of multiple magnets may cause serious injury.
• Use responsibly and store securely.

7.2 Sharp Edges
Certain metal products may contain sharp edges. Handle with care to prevent injury.

8. Disclaimer of Liability

• This website and its content are provided “as is” without guarantees, conditions, or warranties as to accuracy.
• To the fullest extent permitted by law, Pin-iT, its directors, officers, employees, agents, affiliates, and its suppliers disclaim liability for damages of any kind, including direct, indirect, special, consequential, punitive, or incidental damages, loss of profits, data, goodwill, or the cost of substitute goods/services.
• This does not affect liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

9. Indemnification

By purchasing and using products from Pin-iT, you agree to indemnify and hold harmless Pin-iT, its directors, officers, employees, agents, and affiliates against any claims, damages, costs, or expenses (including legal fees) arising from misuse of products, breach of these Terms, or violation of applicable law.

10. Linking Policy

You may link to our homepage provided it is done fairly and legally and does not harm our reputation. Links must not suggest association, approval, or endorsement where none exists. We reserve the right to withdraw linking permission at any time.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Pin-iT is located. Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

13. Variation

We reserve the right, at our sole discretion, to amend, remove, or alter any part of this website, products, or services without prior notice. Customers are encouraged to review these Terms regularly.

14. Waiver

If you breach these Terms and we take no immediate action, we still reserve the right to enforce our rights and remedies in any future case where a breach occurs.