Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your Internet domain address for trends and statistics, but you will remain anonymous unless you tell us who you are. For more information, see "Cookies and Pixel Tags" section below. We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:
We may use the information we collect to:
If you have purchased a product from Pin-iT and have not previously registered on the website as of March 1, 2012, we will automatically add you to our direct mail (including catalog) list.
We do not sell or rent your information to any outside parties. For the purpose of operating our business, we may transfer information between Pin-iT and our preferred service providers who use that information only to conduct Pin-iT business. For example, they may handle Pin-iT 's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature (e.g., music download or race registration) and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information. We may provide your information to Pin-iT/ J. Lan Management Group, LLC. wholly owned companies and affiliates, which may be outside the U.S. We may provide aggregated, non-personally identifiable information to other companies for purposes such as reporting and marketing. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Protecting Your Information:
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
Cookies and Pixel Tags:
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 954-358-9473. We also use pixel tags, tiny graphic images, to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising.
Unsubscribing, Removing or Modifying Your Information:
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Pin-iT or would like to update or change your personal information or preferences, follow the instructions below.
Registration Information, Email and Other Subscriptions:
To modify or delete entirely the information you have provided during registration, please login to Pin-iT Website and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive.
To unsubscribe from SMS messages, please follow the instructions in the SMS messages you receive.
Direct Mail (including Catalogs):
If you would like your name and address removed from Pin-iT's direct mailing list or if you would like to update your mailing information, you can phone us at 954-358-9473.
Communications in Progress/Sales and Service Information:
Please note, if you have unsubscribed from any Pin-iT communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
Questions and Feedback:
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Do you offer a guarantee?
to production of your order, you may cancel anytime and are entitled to our
money back guarantee! Once your order is in production, has shipped , we will
not be able to cancel it and no refund will be given as most of our products
are tailored to the customer.
However, If the product has a defect when customer receives it, we will either re-make your order FREE OF CHARGE or offer our customer a discount based on a case-by-case basis (depending on the severity of the product defect and the number of defective products involved).
Some of our ribbon bars, just like any metal object may have a sharp edge. By buying/ using our ribbon bar, you agree to hold our company(s) harmless if you were to get injured while using one of our ribbon bars.